Collection & Shipping

Providing in-house collection and shipping support is an essential part of our client service.

We have extremely limited storage capacity so removals must take place within seven days of the closing date of the auction or storage fees may apply.

Every item is available for removal from the Hotlotz saleroom, unless there is a note to the contrary in the catalogue notes, or the item is offered for sale in a ‘Home Contents’ auction where removals take place from the property.

If you have any questions please contact the saleroom.


If you are self-collecting please check our saleroom opening hours before you visit. No appointment is necessary however if you have multiple or large items, or very delicate items that require specialist packaging materials, then prior notification is helpful.

If you have a vehicle we have designated parking spaces and level access at the rear of the saleroom. If you are collecting heavy items please ensure that you have adequate manpower. We do not have porters and whilst we will always endeavour to assist, it may not be possible every time.

Sending Your Own Shipper

If you prefer to send your own shipper (or another person who is collecting on your behalf) please send us a confirmation email authorising us to release the item and include the name of the person collecting and the proposed collection date and time.

Please ensure that your shipper has an adequate number of people to move your items along with whatever packing materials you feel are necessary.

Shipping Organised by Hotlotz

We will contact you to discuss your requirements if you request shipping organised by Hotlotz. This can be requested during the online checkout process or by email or telephone. We will generate a bespoke quote for your consideration as packaging and transportation requirements vary by item and destination.

We always try to identify the most cost effective solution. All quotes are fulfilled by Hotlotz approved suppliers and include appropriate packaging materials and all delivery costs.

We work with most major local and international shipping companies and specialist art handling companies and can provide cost effective and professional solutions for your packing and shipping requirements.

Please ask us about insurance options.

Stay up-to-date with Hotlotz