Buying at Auction

Most weeks we hold a in-room auction at our Tiong Bahru saleroom. Throughout the year we also hold additional in-room auctions and online auctions across a range of specialist areas and themes. These are listed in our Auction Calendar.

We make buying at auction simple. At a in-room auction, you can bid in person in the saleroom, by telephone or leave an online absentee bid before the auction starts. 

BEFORE THE AUCTION

Auction Dates

You can find all our auction dates in our online Auction Calendar.  Registered HotLotz members also receive an email when our catalogues are in-room and ready to browse on our website.

Catalogues

Full descriptions and photographs of all lots are in the Current Catalogues section of our website. You can also get an abridged paper version of the catalogue from our saleroom.

Searching Lots

All our catalogues are fully searchable by keyword.

Viewing in Person

Our regular saleroom opening hours are 10am-7pm Monday to Wednesday, 10am-10pm Thursday, 10am-6pm Friday and 10am-4pm on Saturday.

We try to be flexible, so if you are interested in viewing a particular lot that is stored in our saleroom outside of the preview viewing times, we are happy to oblige. Lots being sold in Online Auctions are available to view on request.

We strongly encourage you to view lots in person prior to bidding to satisfy yourself that the description and condition of the lots is as you expected.

Viewing Online

You can view a detailed description and multiple images of each lot online. Each image can be enlarged for closer inspection.  If you have a question about a lot, contact us using the ‘Lot Enquiry’ button.

Estimates

HotLotz will publish a low and high estimate for each lot. This is based on our expectation of the price range within which we expect the item to sell.  Depending on demand, the final sale price may be outside of this range.

Reserve/Minimum Bid

HotLotz will publish a minimum bid for each lot.  This is the lowest price that our system can except from a bidder.  If an absentee bid is received online for the minimum bid, and there is no further bidding on the lot (either online or in the saleroom on the day of the in-room auction), then the item will be sold to the absentee bidder for the minimum bid.

The minimum bid can be set at any amount up to and including the low estimate.

Condition Reports

We do not provide written condition reports, however we are very happy to provide verbal condition reports on any lot.  We can also supply additional images of a lot.  To request either service please use the lot enquiry button and we will be in touch.  

Catalogue Alterations

Lot descriptions and estimates are prepared in advance of the auction and may very occasionally be subject to change without prior notice.

Any changes to the published descriptions and estimates will be announced by the auctioneer and amended in the online catalogues.

Buyer’s Premium

HotLotz is committed to providing a transparent pricing structure.

All purchases are subject to a buyer’s premium of 19.5% on the hammer price of each lot.  When you successfully bid on any lot, the price you pay will be the hammer price (the value you bid at the auction) plus the buyer’s premium.

This is an all-inclusive charge. Unlike many other auctioneers we do not charge additional fees for using credit cards.

GST

GST is not charged on Buyer’s Premium.

REGISTRATION

Before making any bid at any auction you need to register as a HotLotz member.

Registration is quick, easy and free, and only needs to be completed once.  Once you have registered you will be assigned a unique paddle number, which will be your number for as long as you are a HotLotz member. Only registered members can view the minimum bids and reserves on lots, leave online absentee bids and take part in in-room and online auctions.

If you wish to bid in any way – an online absentee bid, a telephone bid, a live bid, or as part of a online auction - you will be asked to save your credit card details in your ‘Member Profile’.  These will be encrypted for subsequent bidding.  Your credit card simply acts as a guarantee for any bid you make. We never automatically charge the saved card that you use to guarantee your bid.

If you choose to make a payment using your card, Hotlotz.com is safe and secure. All payments are protected with 256 Bit SSL encryption.

IN-ROOM AUCTIONS

There are three easy ways to bid during in-room auctions in the HotLotz saleroom. Note that all bidders must be registered HotLotz members.

In the Saleroom

All registered bidders will have a unique numbered paddle that is stored at the saleroom.  When you arrive at the saleroom simply request your paddle from a member of our team. When the bidding begins on a lot you want to buy, raise your paddle to make a bid.  When the bidding stops, the auctioneer will bring down the gavel and call out your paddle number if you have won the lot.

IN-ROOM AUCTION GUIDE

By Telephone

If you would like to bid by telephone, one of the HotLotz team will call you from the saleroom during the auction just before the lot you wish to bid on comes up for auction.  They will relay the events in the room to you and bid on your behalf when instructed by you to do so.  When the bidding stops you will be informed if you have won the lot.

If you would like to bid by telephone, please contact the saleroom on 6254 7616 or email hello@hotlotz.com with you full name, telephone number and the lot number(s) you wish to bid on.

We can only accept requests for telephone bidding from registered HotLotz members and on lots where the low estimate exceeds $500.  Please contact us before close of business the day before the auction so that we can make the necessary arrangements.  We have limited phone lines and requests will be allocated on a ‘first come, first served’ basis.

By Online Absentee Bid

All in-room auction lots accept online absentee bidding. Each lot has a published ‘minimum bid’ amount.  This is the lowest bid that our system will except from an absentee bidder.  This is a selling price if no further bidding occurs.

Registered members can leave absentee bids up until one hour before the published start time of the auction by entering a ‘maximum bid’ on the lot in the online catalogue.  This is the highest amount that the bidder is willing to pay for the lot.

Starting at the lot’s minimum bid, our system will automatically bid on your behalf. If any higher online bids are received, we will increase your bid in line with our published bidding increments. The system will only bid as much as is necessary to ensure that you remain in the lead, and will never go above your ‘maximum bid’.

However, our system will notify you if another bidder places a bid that is higher than your maximum bid, so that you can manually increase your maximum bid if you wish to.

Absentee bidding will close one hour before the published start time of the in-room auction.

When your lot is called in the saleroom, the auctioneer will open the bidding with the highest absentee bid. If there is competition in the saleroom, the auctioneer will bid on behalf of the absentee bidder. The auctioneer will only bid as much as is necessary to ensure that the absentee bidder remains in the lead, up to their ‘maximum bid’ amount.

Registered members who do not have access to the internet and wish to place an absentee bid must contact the saleroom on 6254 7616 or email hello@hotlotz.com a minimum of one hour prior to the start of an auction.

ABSENTEE BIDDING GUIDE

ONLINE AUCTIONS

Online Auctions take place only on www.hotlotz.com, without an auctioneer calling the sale.  Online auctions have a published ‘ending from time’, with each lot closing in a online sequence - as they would in a in-room auction.

All online auction lots have a published ‘minimum price’ amount.  This is the lowest bid that our systems will accept from a bidder.  This is the selling price if no further bidding occurs.

Registered members can bid at any time during the defined time period by entering a ‘maximum bid’. This is the highest amount that the bidder is willing to pay for the lot. Starting at the minimum bid price, our system will automatically bid on your behalf. If any higher online bids are received we will increase your bid in line with our published bidding increments. The system will only bid as much as is necessary to ensure that you remain in the lead, up to your ‘maximum bid’.

We will email you if another bidder places a bid that is higher than your maximum bid, so that you have the opportunity to increase your bid.

If you are outbid in the last two minutes of an individual lot’s ‘end time’, the ‘end time’ will be automatically extended by a further two minutes to allow you to increase your maximum bid. This process will continue until the bidding stops – just like it would in a in-room auction.

ONLINE AUCTION GUIDE

BIDDING INCREMENTS

We use fixed bidding increments in all of our In-room Auctions and Online Auctions.  Bidding increases at the following intervals:

  • Below S$200 bidding rises in increments of S$10
  • Between S$200 - S$499 bidding rises in increments of S$20
  • Between S$500 - S$999 bidding rises in increments of S$50
  • Between S$1000 - S$1999 bidding rises in increments of S$100
  • Above S$2000 bidding rises in increments ofS$200

‘BUY IT NOW’ PRICING

Sometimes, a lot will be advertised with a ‘Buy it Now’ price.  This is a fixed price that the lot can be bought for.  If a sale is agreed prior to the auction, the lot will be withdrawn from the online catalogue.  

Only lots that indicate a ‘Buy it Now’ price can be purchased in this way. ‘Buy it Now’ prices are inclusive of Buyer’s Premium. The price you see is the exact price you pay.

PAYMENT

All items must be paid for before they can be collected.

We accept payment by credit cards, cash and cheque.

We accept Visa, Mastercard and American Express.  Our credit card systems are provided by Stripe (www.stripe.com). We do not charge additional fees for using credit cards.

Cheques should be made payable to Hotlotz Pte Ltd.

We reserve the right to wait until cheques have been cleared by our bankers before releasing bought goods.

COLLECTION AND TRANSPORTATION

We have extremely limited storage space in our saleroom so we ask that furniture and rugs are collected within 4 days of the auction and all other lots are collected within 7 days of the auction.  The saleroom is open on most evenings to help accommodate customers who want to arrange collection after work.

We are also happy to assist with organizing transportation for you.  Charges for transportation will be added to your final bill, so please take the opportunity to discuss transport arrangements when purchasing your items to ensure that you are fully aware of these costs.

 All items must be paid for before they can be collected.

EXPORT OF GOODS

It is the buyer’s sole responsibility to obtain any relevant export licence for items they wish to export from Singapore.  If your intention is to export, please ensure that you are familiar with all relevant customs regulations prior to bidding.

Terms and conditions

For further information on buying at Hotlotz please refer to our Terms and Conditions.